• InQuira and Siebel Integration
• SaaS Solutions
• Siebel Usability and Performance
• Siebel Contact Center & Service Solutions
• Solutions for E&C, Real Estate and Homebuilding
• Global Delivery

• Practice Areas
• Enterprise CRM
• Master Data Management
• Enterprise Application Integration & Business Process Management
• Business Intelligence & Data Warehousing
• Software as a Service

• Siebel CRM Solutions
• Siebel Contact Center Anywhere
• Siebel Contact Center & Service Solutions
• Siebel Performance Intelligence
• Siebel Order Management
• Siebel Internationalization and Localization
• Siebel Upgrades

• Enterprise Partners
• SaaS Partners

• About Us
• Management Team
• Careers
• Contact Us

Home > Practice Areas > Software as a Service

• Practice Areas
• Master Data Management
• Enterprise Application Integration & Business Process Management
• Business Intelligence & Data Warehousing
• Software as a Service
  • Success Story: Myriad
  • Serene SaaS Solution Capabilities

Serene SaaS Solution Capabilities

Experience

While our competitors are still trying to organize their SaaS application practices, we have already completed over 35 successful Oracle CRM On Demand implementations.

Integration

Serene has successfully integrated multiple SaaS applications such as Oracle On Demand with Eloqua and Salesforce.com, as well as on-demand applications with on-premise, back-end applications such as ERP (JD Edwards, Oracle, and SAP, for example). Our partnership with Cast Iron has greatly enhanced our integration expertise.

Multiple SaaS applications: Our capabilities across the SaaS ecosystem give Serene the ability to propose and implement end-to-end solutions.

SaaS methodology

Serene has developed agile methodology specifically for SaaS implementations. Our extensive experience on numerous engagements ensures project savings from compressed timelines.

Process change and business consulting: A focus on business process change and change management and training is critical to any CRM implementation, including SaaS projects. Serene brings deep domain expertise across a wide range of industries from financial services and government to high technology and manufacturing.