Practice Areas
Master Data Management
In a dynamic business, the diversity of the enterprise applications used in mergers and acquisitions, far-flung subsidiaries, and all of its corporate and line divisions poses a tremendous IT challenge.
Without the ability to capture and manage consistent and reliable information, the business cannot reap the benefits of synergistic efficiencies. As a result, the concept of Master Data Management (MDM) — creating a single, unified view of an organization — has grown in importance.
An effective MDM solution involves establishing and maintaining data quality, ownership, business processes, and workflows; the technology is only one part of the solution.
At Serene, we understand the challenges of providing master reference data, as well as the capabilities and limitations of the various MDM tools currently available. Our consultants have extensive business process expertise, particularly with Oracle Siebel Universal Customer Master and Oracle Customer Data Hub. They can tailor a solution to fit the unique needs of your organization, delivering the long-term benefits of MDM.
Data Quality Assessment
Through numerous successful engagements, Serene, has devised a
repeatable rapid assessment process that enables you to achieve results
in the quickest possible timeframe and makes optimum use of your
limited resources.