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Gartner lists Serene in CRM Vendor Market Guide for Software as a Service 2010

Report by leading analyst firm lists vendors that offer SaaS as a deployment option

San Jose, CA, May 2, 2010—Serene Corporation, a leading systems integrator and global IT consulting firm with expertise in CRM, MDM, EAI, BI, Contact Center/CTI and SaaS solutions, announced that Gartner, Inc. has listed Serene as a boutique specialist provider of external service providers with SaaS CRM expertise in the Gartner CRM Vendor Market Guide for Software as a Service, 2010.* Serene specializes in Oracle CRM OnDemand implementations.

“Serene is the only systems integrator specializing in Oracle CRM OnDemand in Gartner’s recent report on SaaS CRM,” said Ajit Kumbhare, co-founder and managing partner of Serene Corporation. “Serene focused on SaaS early on and has extensive experience with SaaS CRM implementations, particularly with Oracle CRM OnDemand."

Through partnerships with leading SaaS companies, including Oracle and salesforce.com as well as Cast Iron and Eloqua, among others, Serene can rapidly deliver cost-effective, end-to-end SaaS solutions when clients need them. From defining a CRM Roadmap to implementing operational CRM and analytics, Serene provides comprehensive CRM implementation services built on a full suite of integrated Oracle eBusiness applications.

About Serene Corporation
Serene Corporation is a leading systems integration company and consulting firm that specializes in the implementation of business applications, including CRM, MDM, EAI, BI, Contact Center & CTI, and SaaS. Serene serves a wide range of clients across industries such as biotechnology and pharmaceuticals, communications, financial services, high technology, media, real estate, and residential construction. With global clients and worldwide operations, Serene is dedicated to the delivery of integrated IT solutions to achieve outstanding business success. For more information, please visit www.serenecorporation.com

*Gartner CRM Vendor Market Guide for Software as a Service, 2010, by Robert P. Desisto, Kimberly Collins, and Michael Maoz, March 3, 2010.