Homebuilder CRM from Serene
Homebuilder Marketing, Sales, and Customer Service with Best in Class CRM
Homebuilders face challenging times with the current economic climate. Managing Homebuilder Marketing, Sales and Customer Service processes are now more critical than ever.
Serene has leveraged the Oracle CRM On Demand platform to provide comprehensive marketing, lead processing, sales management and customer service functionality specific to the Homebuilder industry. This solution allows for Homebuilders to increase top-line revenue, provide accurate pipeline forecasting and manage marketing and sales processes across the entire company.
Homebuilder CRM Features and Functions
- Marketing and Campaign Management
- Multi Channel, Email, Events
- Sales Force Automation
- Lead Qualification, Assignment, Nurturing and Conversion
- Sales Processing with Single Homebuyer Data Repository (360° Customer View)
- Home Configuration
- Community, Lot, Plan, Elevation hierarchies
- Inventory Management
- Options Configuration
- Customer Care
- Close Process, Referrals, Mortgage Management
- Service and Warranty Management
- Homebuilder Analytics for Marketing, Sales, and Service/Warranty
- Integration to ERP solutions, including JD Edwards
Homebuilder CRM Features and Functions
- Enable world-class CRM for Homebuilder Marketing Sales and Service
- Realize fast time to value with a 8-10 week implementation
- Rapidly unlock the power of built in reports and analytics
- Quick ROI and low-risk – no upfront hardware or software investment with SaaS solution
Serene Corporation is an Oracle Certified Advantage implementation partner. Serene’s configured Homebuilder implementation template enables customers to achieve an efficient, cost effective and highly usable CRM solution.