Siebel Real Estate Dealflow

CRM for Engineering and Construction

Project-Centric CRM Solutions for E&C Companies.
Business Development, Sales, Project Management and Customer Service with Best in Class CRM

Engineering and Construction companies require project-centric solutions to meet their business needs. Today’s market conditions require a customer based focus on the entire project lifecycle, from business development to project management to ongoing customer service.

Serene has leveraged the best-in-class Oracle CRM platform to provide comprehensive functionality for an all aspects of a project . This solution allows for E&C companies to increase top-line revenue, provide accurate pipeline forecasting and effectively manage customers and projects across the portfolio.

E&C CRM Features and Functions

  • Business Development
    • Contact and Lead Management, Marketing ROI and Analytics
  • Bid and Opportunity Management
    • Key Events and Processes - 360° Customer/Project View
    • Pipeline Forecasting
  • Proposal Management
    • Assemble Proposal and Bid Team
    • Capture Bid and Proposal Costs for Profitability Analysis
    • Generate Proposal Templates
  • Project and Demand Planning
    • Single Click Conversion from Proposal to Project
    • High Level Activity and Milestone Management
  • Customer Satisfaction and Profitability Management
  • Integration to Primavera, Oracle EBS and other Project Management Solutions,

E&C CRM Benefits

  • Best in Class CRM configured for E&C companies
  • Project-Centric Customer Relationship Management
  • Rapid and Efficient Bid and Proposal Management
  • 360° View of Entire Project - Business Development to Ongoing Customer Management